Hurricane Help

Hurricane Preparations for Information Technology

 

 

Pre-Hurricane recommendations for Computer Users

Upon hearing that a Hurricane may threaten the area if safety and sufficient time allow, perform a backup of all important files.  Before leaving your office:

 

·     Unplug computers, printers, switches

·     Disconnect network cable(s) from equipment - leave it connected to wall plate

·     Move computers and other electrical equipment away from windows and off the floor

·     Face monitor away from window

·     Place plastic over hardware to protect it from rain should the window blow out

·     Take a recent copy of backup offsite with you

·     Take your laptop offsite with you, if you have one

·     If you know that a colleague is out of the office at this time, check her/his office for similar precautions

 

When an organization depends on computer systems to provide key business functions these organization have a responsibility to prepare not only their facility but their computing resources.  Such organization should have a predefined plan which identifies specific actions to take as conditions change.  The goal of the plan is to provide maximum preservation of equipment and continuity of service, but not at the risk of personal injury.

 

Update staff contact list

Update equipment location lists:

Telephone equipment.

Network equipment

Servers and other computers

Copier/printers, etc.

 

Check and replenish, if necessary, stocks and supplies.  Plan for before, during, and after the storm as supplies may not be available for purchase for a while.  And since most roads and access to roads may be closed or unsafe to drive, you may be stuck in the dark at work for several days if not weeks waiting for conditions to improve...and it won't just be you. The worst mistake you can make in preparing for an emergency is assume that others will be able to help you. This is simply not true...you must be self-sufficient because emergency personnel will be busy rescuing people who need immediate medical attention.  You supplies should minimally include:

 

Batteries and flashlights

Tool kits and testers

Portable communications equipment

 

Test portable radios and identify locations in each building where radio links work.

Be prepared to avoid dependence on cellular phone services.

Clear all unnecessary items out of vulnerable areas and areas which may need to receive moved equipment.

 

Backup all critical CIS servers and move backups to safe location.

Raise UPSes, network, and telephone equipment in low areas.

Install water barriers at telephone and network switch closets.

Remove/secure all antennas.

Issue computer protection information to end users.

Gather food, water, bedding, and other supplies for those staying through storm and immediately after.

Have tarpaulins available to cover equipment to protect against rain damage should window failures occur.

 

 

When determining what applications are most important and those which need to be recovered first, don’t forget to consider what machines might be providing supplemental services.  Often applications will require:

 

-    a fileserver

-    a SQL server and/or

-    a web server

 

Likewise if you consider E-mail to be critical because it has become a preferred form of communication and collaboration then consider where contacts and calendars are stored.  Deadlines and appointments must be known and addressed even during a disaster.

 

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